Manassas Dodge-Kia-Subaru's service department hosts monthly a welcome seminar for new vehicle owners on the 2nd Tuesday of the month. Aside from handing out free oil-change coupons to the attendees, and providing refreshments as well, they draw a name of an attendee out of a hat for a 75$ gift certificate toward parts or service. (I did not get drawn, but that's ok)
The two hosts (Margaret and Kevin) had arrayed most every model they sold in their service bay entrance, which allowed the visitors the opportunity to examine closely the features under the hood of each. It also allowed the visitors to examine the service bay area, and the layout of the service department. It so happened that tonight's set of visitors were all Subaru owners. They also took the time to explain the hours and procedures, including the ability to pay via phone if one cannot make the 8pm closing time so that the vehicle might still be picked up that night. And perhaps most critical of all - that the entrance off of Commerce Court is a heck of a lot easier coming in than having to continue on 28 to Liberia and then in.
The whole evening continued our positive impressions upon the dealership, and they seem to be ready to serve in a way that Saturn never would.
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